Your family's information.

What we collect

When you enroll or join a waitlist we ask for the parent or guardian's name, email address, and phone number, plus the swimmer's name and age and any notes you choose to share with the coaches, such as swimming experience or accommodations. We also keep a record of the classes you reserved, your deposit and balance status, and your preferred way to pay the balance.

Information about swimmers is provided by their parent or guardian. We do not knowingly collect information directly from children.

How we use it

We use this information to hold your swimmer's place, run the class, contact you about schedules, closures, and make-ups, send deposit receipts, and confirm that your email address is yours. We do not sell it, rent it, or use it for advertising.

Payments

Card deposits are processed by Square on Square's own secure checkout page. Your card number never reaches Shark Swim's servers. Square sends us confirmation that the deposit was paid, the amount, and the email address used. Square's handling of your card details is described in the Square privacy policy. Balance payments are made in cash, outside this website.

Who else sees it

Your details are visible to Shark Swim's owner and the coaches who need them to run your swimmer's class. We rely on a few service providers to operate the site: Cloudflare hosts the website and database, Square processes card deposits, and Resend delivers our emails. Each only receives what it needs to do its job.

How we protect it

The site is served only over HTTPS. Passwords are stored as salted hashes and are never visible to us. Sign-in attempts are rate limited, and login sessions expire automatically. Access to the owner dashboard is limited to accounts the owner has approved.

How long we keep it

We keep enrollment and payment records for as long as your family is enrolled and for our bookkeeping afterwards. You can ask us to delete your account and your swimmer's details at any time, and we will do so unless we are required to keep a payment record.

Your choices

You can view your reservations and payment status any time in your family account. To correct or delete information, or with any question about this policy, email Shark Swim at max@sharkswim.llc.

Changes

If this policy changes in a way that matters, we will update the date above and let enrolled families know by email.